Our Policies
ENT Kent Partnership
Guiding Principles
- Treat our patients as we would like our own family to be treated - "do as you would be done by"
- Honest and open practice - "honesty is the best policy"
- Listen carefully, understand your worries
- Tell you if we cannot help, and refer you to someone who can
Informed Consent
- Comply fully with the standards of the General Medical Council
- Explain things clearly and check you understand
- Routinely send copies of all clinical letters to you
Medical Records
- Keep your medical records secure and confidential
- Comply fully with the requirements of the UK Data Protection Act
Financial
- Quotations for our fees on request
- Estimates of total cost on request
- Accurate timely accounts
Website
- Medical information provided to support, not replace, individual consultation and advice
- Continually improved and updated
- No personal data collected routinely
- No cookies
- Personal data from feedback forms not shared with anyone else
- No external sponsorship, site funded by ourselves
- No advertising or paid-for links of any kind
This page last updated 28 September 2011



